Terms & Conditions

Welcome to Local Cars in Cumbria. These Terms & Conditions (“Terms”) govern your use of our website https://www.localcarsincumbria.co.uk (“the Website”) and our taxi/private hire services (“Services”). By using our Website or booking our Services, you agree to be bound by these Terms.

1. About Us

Local Cars in Cumbria provides private hire and taxi services in Cumbria.
Contact details are available on our Contact page.

2. Use of the Website

  • You agree to use our Website only for lawful purposes.

  • You must not misuse the Website (e.g., hacking, sending spam, introducing malware).

  • We may suspend or restrict access to our Website at any time for security, maintenance, or operational reasons.

3. Booking Services

  • Bookings can be made via phone, email, or through our Website (where available).

  • All bookings are subject to availability and confirmation.

  • You must provide accurate details (name, contact, pick-up/drop-off addresses, and any special requirements).

  • We reserve the right to refuse or cancel a booking if false information is provided or if service is misused.

4. Prices & Payment

  • Fares will be confirmed at the time of booking or based on the meter (where applicable).

  • Additional charges may apply for waiting time, out-of-area pick-ups, or changes to the agreed journey.

  • Payment must be made in full at the end of the journey, unless agreed otherwise.

  • We accept [insert payment methods: e.g., cash, card, online payment].

5. Cancellations & Refunds

  • If you need to cancel, please notify us as soon as possible.

  • Cancellations made with less than [insert notice period, e.g., 1 hour] may be subject to a charge.

  • Refunds (if applicable) will be made via the original payment method.

6. Passenger Responsibilities

  • Passengers must wear seat belts at all times.

  • No smoking, alcohol consumption, or illegal substances are permitted in the vehicle.

  • Passengers must not cause damage to the vehicle. Any damage may result in charges.

  • Children must be appropriately seated in line with UK law.

7. Our Responsibilities

  • We will provide a safe, licensed, and insured vehicle.

  • Our drivers are licensed and trained in line with local authority requirements.

  • We are not responsible for delays outside our control (e.g., traffic, road closures, extreme weather).

8. Limitation of Liability

  • We are not liable for indirect or consequential losses (e.g., missed flights, missed appointments) caused by delays.

  • Our maximum liability in relation to any booking is limited to the fare paid for that journey.

9. Intellectual Property

All content on our Website (text, images, logos, design) is owned by or licensed to Local Cars in Cumbria. You may not copy, distribute, or use it without our written consent.

10. Privacy & Cookies

Use of our Website is also governed by our Privacy Policy and Cookie Policy.

11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

12. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions about these Terms, please contact us:

Local Cars in Cumbria
Email: info@localcarsincumbria.co.uk
Phone: 07969 626 508